Repeat Prescription Index

From 1st September 2024,  our repeat prescription turnaround time will be changing to 5 working days. This ensures that we can manage our patients expectations as to when you can get expect your prescription to be sent to your nominated pharmacy, or collected from the Practice, and helps us avoid delays in you receiving these. It also ensures that our clinical teams can manage and process all prescription requests safely. We hope you appreciate this change is to ensure we can offer the best and safest care to our patients when processing prescription requests. Please be mindful of this timescale when requesting repeat prescriptions moving forward.  

Questions About Your Medication

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on:

• how your medicine works
• how and when to take it
• possible side effects
• answers to your common questions.

Go to Medicines A to Z (nhs.uk)

If you have a query (not a medication request) about your prescription, call 01227 469333 and select option 2. 

Prescription Queries

• Repeat prescription requests can only be made via the NHS App or by completing this request form. 
• If you have not been prescribed medication before, you will need to contact the surgery to book an appointment with a GP.

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